Rick Muller

Rick provides the overall leadership for Inergex. His direction and vision give us the corporate agility and strength to succeed in the dynamic and ever-changing IT and business environments. Under Rick’s leadership, Inergex has achieved consecutive, year-over-year growth. We think that’s because Rick has built a culture that relentlessly pursues excellence and maintains an unflagging focus on customer service.

Rick is a 27-year veteran of the technology services industry. He has extensive management experience and a proven record in leading all aspects of a business and technology services business. Prior to joining Inergex, Rick held leadership positions with several companies, including IBM/NYNEX, and Inacom Information Systems. A native of Buffalo, New York, Rick holds a Bachelor’s degree in Business and Marketing from the University of Buffalo.

In Rick's own words:
I’m a big book reader. A few of my favorites are The Leadership Secrets of Colin Powell, by Oren Harari; Customers for Life, by Carl Sewell; Raving Fans, by Ken Blanchard and Sheldon Bowles; and Winning, by Jack Welch and Suzy Welch. Good to Great, by Jim Collins, continues to have a big influence on me. It’s about what makes good companies become great. One of the main points of the book is that you need to understand what you’re passionate about—because that’s what you’ll be best at—and then stay in that business.

I get inspired by ideas. I’m always asking “why?” and “how does this work?” and “why do we do things this way?” I also want to know how we can do something better or differently. I have lots of ideas—I’m always coming up with different ways of thinking. To develop great ideas into something amazing, I believe in involving other people to help me see all the angles and choose the best idea—and I think we should always keep in mind that not all great ideas should be today’s ideas. Sometimes how you time the development of the great idea is just as important as the idea itself.

Did you know? After graduating from college, I walked into an Apple Computer dealership and asked for a sales position. I had some IT training in college although it did not apply directly to this “new personal computer technology.” I suggested they hire me on straight commission. With nothing to lose, they gave me a shot. I was accountable for results—or I got no paycheck. I learned everything I could about the technology and what people could achieve with it, and as a result I did very well. At that time I definitely had no idea what a huge industry it would become!